Terms & Conditions

Online Shopping Terms & Conditions


All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Must Buy Pty Ltd ll orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Must Buy Pty Ltd may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars.

 

All prices listed on this website are subject to confirmation. Must Buy Pty Ltd will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. 

Must Buy Pty Ltd reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Must Buy Pty Ltd will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Must Buy Pty Ltd will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Must Buy Pty Ltd will notify its customers within 5 business days.

Goods will be shipped via courier. Once Payment has been received and processed, goods will be shipped, please allow 7-10 business days

Export Restrictions

Must Buy Pty Ltd will deliver to addresses within Australia only. Goods will not be shipped internationally.

Payments

At this stage,we only use PAYPAL as our payment method. PayPal is the safer, easier way to pay online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

Fraud Prevention

In order to protect you and Must Buy Pty Ltd from fraudulent transactions, Must Buy Pty Ltd may provide your transaction-related information to a reputable third party organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. DPG also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses.

Refunds

Defective items will be replaced. Must Buy Pty Ltd will NOT process Refunds for incorrect purchase or change of mind. All Refund requests need to be made in writing to sales@mustbuy.com.au within 7 days of purchase.

In the event that Must Buy Pty Ltd chooses not to ship an item, you will be notified by email and any amount charged to your account will be refunded.

Shipping Policy

  • We only ship within Australia
  • Delivery is via third party courier
  • It is our company policy that we do not ship to Post Office box.
  • All deliveries are sent with registered couriers and must be signed for at time of delivery. Under some special circumstances, courier deliveries may be replaced by Australia Post.
  • Shipping address cannot be changed once order(s) has been shipped.
  • As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.
  • If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
  • If you are not home at the time of delivery additional delivery charges may apply.
  • Order cannot be cancelled once order has been shipped.
  • Shipping time may vary depending on your location, please allow 2 – 7 days for delivery.
  • Shipping charges are determined by packing size, weight and delivery location.
  • Must Buy Pty Ltd Pty Ltd
    PO Box H205, Australia Square, NSW 1215

    info@mustbuy.com.au


    ABN 89 143 152 685